Return & Refund Policy

Overview

Our return and refund policy lasts 7 days from the date of delivery. If 7 days have passed since your purchase, we cannot offer a refund or exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items

Customized or personalized products are not eligible for return, exchange, or refund. Since these items are made specifically according to customer requirements, all sales of customized products are final.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Partial Refunds (If Applicable)

Partial refunds may be granted in the following situations:

• Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
• Any item returned more than 7 days after delivery.

Refunds

Once your returned item is received and inspected, we will notify you via email regarding the approval or rejection of your refund request.

If approved, your refund will be processed and credited to your original payment method within a reasonable number of business days.

Late or Missing Refunds

If you have not received your refund:

1. Check your bank account again.
2. Contact your credit card provider, as processing times may vary.
3. Contact your bank, as refunds can take several business days to appear.

If you have completed these steps and still have not received your refund, please contact us at {email address}.

Sale Items

Only regular-priced items may be refunded. Sale or discounted items are not eligible for refunds.

Exchanges

We only replace items if they are defective, damaged, or incorrectly delivered. If you need an exchange for the same item .

If the item was not marked as a gift at the time of purchase, the refund will be issued to the original purchaser.

Shipping Returns

To return your product, please contact us:

Customers are responsible for return shipping costs. Shipping charges are non-refundable. If a refund is approved, return shipping costs may be deducted from the refund amount.

For high-value items, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.

Need Help?

For any questions regarding returns, refunds, or exchanges, please contact us :